Auditing&Assurance Assignment Example | Topics and Well Written Essays - 2500 words

Auditing&Assurance - Assignment Example Auditors go evaluate reports to ensure that they are accurately presented 1. The work of auditing should be conducted by independent professionals who demonstrate a high level of integrity. They should be honest, unbiased and sincere while discharging their duties. Most organizations experience cases of fraud, mismanagement of resources, and corruption among other vices. The vices are very costly to the organization and sometimes may be the beginning of the downfall of an organization. Most organizations lose their resources through fraudulent activities that are carried out by employees and sometimes senior managers. It is not easy to establish the fraudulent activities since it is performed by skilled individuals such as accountants. The cases might go easily unnoticed if a prima-facie approach is used to verify transactions. In order to unearth anomalies and discrepancies, a proper and independent investigation must be initiated. Auditors are the only professional that can be able to launch a thorough investigation that can assist the management discover fraudulent transactions and other illegal activities2. Auditing entails a number of activities. It analyses the books of account of an organization critically. Groups carry out numerous transactions that are recorded in the books of account. Conversely, fraudulent activities may take place during the recording stage. Accountants may alter the figure so that they can embezzle funds. The role of auditors is to look into the books to ensure no suspicious transactions have been recorded. In addition, they confirm the arithmetic accuracy of the documents that have been provided. Secondly, they are mandated with the responsibility of verifying the assets and liabilities of an organization. In the case of the body, the auditors had to undertake quarterly inventory counts. Furthermore, they detect and prevent errors and fraud from occurring. Finally, they report to the management n matters relating to

Patient satisfaction with dental care services Essay

Patient satisfaction with dental care services - Essay Example Infact, current core of modern marketing involves targeting consumer satisfaction because it is only through customer satisfaction that organizations can thrive, survive and grow. Dental service too like any other organization is concerned with consumer satisfaction or patient satisfaction. There is enough evidence to show that patient compliance, adherence to dentist and improved outcomes of treatment are related to patient satisfaction like in any other healthcare sector. Specifically, in dental services, a patient may need to meet the dentist several times, because many procedures are done in several sittings and can cause pain, distress and financial burden. Thus, it is only through patient satisfaction, that a patient can be made to come back to the same dentist. In this essay, patient satisfaction with dental care services with be discussed through review of suitable literature. Studies pertaining to consumer satisfaction were first done in 1960s and since there more than 15,000 articles have been published in this regard (Newsome and Wright, 1999a). According to Patterson et al (1997; cited in Newsome and Wright, 1999a), "the satisfied customer is an indispensable means of creating a sustainable advantage in the competitive environment." In the terrain of health care, consumer satisfaction has been widely recognized and is considered as a recognition of quality. Such a widespread importance for consumer satisfaction has occurred because of recognition of the need for involvement of the consumer in the process of health care. (Tuominene, and Tuominene, 1998). In health care system, clinical outcome of high quality is directly dependent on the level of compliance to treatment regimens, which in turn is dependent on patient compliance. A patient who is satisfied is compliant with appointments and treatments advised and hence, high quality in health care canno t be achieved without